Refund Policy

Last updated: May 11, 2026

We want you to be absolutely confident in your purchase. Our policy is designed to be fair, transparent, and respectful of your time.

14-Day Guarantee

Full refund within 14 days of purchase. No questions asked.

Try Before You Buy

Use the 30-day Pro trial to ensure Winjitsu fits your workflow perfectly.

1. Eligibility for Refunds

We offer a straightforward refund policy to ensure you can try Winjitsu with peace of mind:

• Your request is made within 14 days of the original purchase date.
• We provide a full refund for any reason within this period.

2. How to Request a Refund

Simply send an email to our support team. You don't need to provide a reason, though we appreciate feedback on how we can improve.

contact@winjitsu.app

Please include your order number or the email address used during checkout.

3. Processing and Revocation

Once your refund is approved:

Timeline: Refunds are processed via Paddle and usually appear in your account within 5-10 business days.
License: Your Winjitsu Pro license key will be automatically deactivated.
Core Access: You can continue to use the free features of Winjitsu Core indefinitely.

Questions?

If you have any technical issues that are making you consider a refund, please let us know. We'd love the chance to fix them for you.